Privacy Policy.

Effective Date: 1 June 2025

This Privacy Policy sets out how OMNE Audio ("we", "our", or "us") collects, uses, discloses, and protects personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using our website, purchasing our products, or otherwise providing your personal data to us, you consent to the terms of this policy.

1. Collection of Personal Data

We may collect and process the following types of personal data:

  • Name, contact details (e.g., address, phone number, email)

  • Billing and shipping addresses

  • Payment information (processed via secure third-party gateways)

  • Device and browser data (e.g., IP address, cookies, usage information)

  • Purchase history and preferences

2. Purpose of Collection

We collect your personal data for the following purposes:

  • To process orders and deliver products

  • To communicate with you regarding your orders or inquiries

  • To improve our website, products, and services

  • To send you promotional updates (if you have opted in)

  • To comply with legal or regulatory obligations

3. Disclosure to Third Parties

Your personal data may be disclosed to:

  • Our payment gateway and logistics providers for order fulfillment

  • Legal or regulatory bodies where required by law

  • Our business partners or service providers who assist in operating our business (e.g., marketing agencies, IT support), under confidentiality obligations

We do not sell or rent your personal data to third parties.

4. Security of Personal Data

We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, access controls, and regular reviews of our security practices.

5. Retention Period

Your personal data will be retained as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations. When data is no longer required, it will be securely deleted or anonymized.

6. Your Rights

Under the PDPA, you have the right to:

  • Access and correct your personal data

  • Withdraw your consent for data processing

  • Request to limit the processing of your personal data

To exercise these rights, contact us at: nabil@omneaudio.com

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to disable cookies, though this may affect functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal data.

9. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date indicated.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

OMNE Audio
Email: nabil@omneaudio.com